How to use the What? So What? Now What? Reflective Model

Reflective practice is a critical skill across professions and personal life, allowing individuals to learn from experiences and apply those lessons in future situations. The “What? So What? Now What?” model, developed by Rolfe et al., based upon the technique of Terry Borton in the 1970s, provides a structured framework for this practice. Using this…

Explanation of Multi-Voting (Nominal Group Technique) – a great way to make decisions!
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Explanation of Multi-Voting (Nominal Group Technique) – a great way to make decisions!

I use this video in-class to explain the process of Multi-voting, also known as the Nominal Group Technique (NGT). Multi-voting is a great tool to use when you are working in teams, and need to make a decision or choice. Multi-voting is a fair, equal and fast way to get different people to reach a…

Generate 100 Ideas with Brainwriting Ideation Prompts
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Generate 100 Ideas with Brainwriting Ideation Prompts

I’ll admit, I spent a while making this video … I don’t really expect anyone to watch it all the way through and come up with 100 Ideas in 100 Minutes but you’d never know! At the bottom of this article (or in the Video Description if you want to go off to YouTube), you’ll…

Introduction to the DEFINE Stage of Design Thinking
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Introduction to the DEFINE Stage of Design Thinking

This video serves as a a “pre-introduction” to Design Thinking. The first few minutes introduce the Point of View AKA Problem Statement. The last five minutes are time for the Design Sprinter to write down a Point of View Statement, based on their team’s Empathy. You can watch the video with others (e.g. group/class), but…

“How Might We” (HMW) Questions for App Design
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“How Might We” (HMW) Questions for App Design

“How Might We” or HMW questions are great for further exploring an idea. They can be used both during Ideation and while Prototyping. The HMW list below is by no means exhaustive, but might inspire you to think of something relevant to your app. Please add more ideas in the comments at the bottom of…

Ice-Breaker for In-Person Classes with Valentine’s Theme
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Ice-Breaker for In-Person Classes with Valentine’s Theme

It can be nice to tailor classes and challenges for your students, perhaps based on a theme, the time of year, or an in-joke. This is a template I designed, for an in-person ice-breaker game. This is an ice-breaker with a Valentine’s theme. Bear in mind that this is a simple ice-breaker, and not designed…

17 Tips on How to Conduct Non-Biased Empathy Interviews
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17 Tips on How to Conduct Non-Biased Empathy Interviews

Below are seventeen tips on how to conduct non-biased interviews for the Empathy stage of Design Thinking. Some may be common-sense to you. If you are new to this style of interview, look below for the three most challenging to you personally, and try to focus on them when focusing on your next Empathy Interview!…

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